Scottish Water customers to have say on future services

Jan 11 2013 by Ross Dunn, Irvine Herald

Scottish Water is asking for North Ayrshire residents’ views on water charges.

The company is seeking views on the future of water and waste services charges.

The consultation is set to run until Tuesday, February 12, and will outline Scottish Water’s future plans.

Plans include providing high-quality drinking water to customers, protecting and enhancing the environment, supporting the economy and communities and investing in the future water services across Scotland.

Customers who take part are in with a chance to win £100 worth of shopping vouchers.

The company’s interim chief executive Douglas Millican said: “With Scotland’s population projected to grow and climate change expected to impact on the environment, it’s vital that we don’t take water for granted and think about steps we might need to take to protect this valuable resource and ensure we can continue to provide the best possible services to the people of Scotland well into the future. That’s why I’d encourage everyone to have their say on our major consultation between now and February.

“We want to hear customers’ views on what they pay for water services, as well as our plans to build increasingly reliable and resilient water networks, protect the environment, support the economy and communities.”